I like the futon and bunk bed itself, however it came with one of the metal pieces shorter than the others, the instructions were not clear or very detailed, their customer service line is only open Monday/Friday until 5pm, and it was just frustrating to put this together. I needed help and reached out to the customer service line only for them not to be open on a Saturday.
Frustrating!
I like the futon and bunk bed itself, however it came with one of the metal pieces shorter than the others, the instructions were not clear or very detailed, their customer service line is only open Monday/Friday until 5pm, and it was just frustrating to put this together. I needed help and reached out to the customer service line only for them not to be open on a Saturday.