I liked the chair for its versatility and size...it was ordered for a small office. However, the craftsmanship was poor and this is not genuine leather which is in the description. The picture of the tear/puncture was taken when the chair came out of the box. When I made aware of the condition of the chair they evaded the issue initially and then offered me a $10.00 refund to compensate. I will never order from them again. The only reason I dont rerun it is I dont feel like jumping through the hoops. This company has deplorable customer service!!!!
This ottman/chair could have been awesome piece!
I liked the chair for its versatility and size...it was ordered for a small office. However, the craftsmanship was poor and this is not genuine leather which is in the description. The picture of the tear/puncture was taken when the chair came out of the box. When I made aware of the condition of the chair they evaded the issue initially and then offered me a $10.00 refund to compensate. I will never order from them again. The only reason I dont rerun it is I dont feel like jumping through the hoops. This company has deplorable customer service!!!!