The fingerprint reader is useless. Any fingerprint will open the safe. I have been trying to program it since last August with no success. I used the instructions and watched the videos over and over. Finally emailed company over 2 weeks ago with no response. Only way to keep weapons locked is to remove the batteries and use the key which doesnt help much if an intruder is coming in.
No customer service
The fingerprint reader is useless. Any fingerprint will open the safe. I have been trying to program it since last August with no success. I used the instructions and watched the videos over and over. Finally emailed company over 2 weeks ago with no response. Only way to keep weapons locked is to remove the batteries and use the key which doesnt help much if an intruder is coming in.