Based on 243 Reviews

Average

4.4

(243 Reviews)
5 Star
135
4 Star
82
3 Star
19
2 Star
6
1 Star
1
  • user2

    It does work! Contact customer service. Worth it. Happy.

    Please read all The door is heavy enough to tip it if its not secured to the wall, but it does come with mounting holes and hardware so it works for me. The quality of the paint inside was quite poor but no one will really see it and it will do the job none the less. The manual has a few misspelling and a little confusing. Things you should know before writing a 1 star review: the safe is 14 gauge steel (stated in the product description) which is not like a thick metal and the weight is around 88 lbs (also stated in the product description) so dont assume its a thick bank safe or something that a couple intruder arnt going to be able to pick up unmounted. Second, the manual will confuse some people dont assume the electronics dont work right off the bat, contact the customer service on the back. The big thing with ordering this safe is that it does work and the customer service is really good, Alan contacted me and got my finger print registration working, I assume the few 1 star reviews that say the finger print registration doesnt work were having the same problem as me, it wasnt working simply because I was holding the reset button until the first beep when youre only suppose to press it and release it instantly. This is most likely due to the manual because the section before on resetting the safe states to hold it for 10 seconds until you hear a continuous sound after a beep; this first beep is what I assumed I was suppose to hold it to in the next section for fingerprint registration. Overall, Im happy. The quality of the paint is poor and the manual is a little confusing, but the customer service is great which Trumps a lot of smaller things in life. Minus 1 star only because the poor paint released from the manufacturer. Best purchase yet!