We were thrilled with the look and and quality of this chair for the price. After reading some very good reviews I bought it for my 87 year old Mothers bedroom. Unfortunately, she could not use it unless she manually lifted the foot rest and then got into the chair to recline, not safe. I was not able to recline it either.
I asked the community if they had any solutions on how to loosen up the mechanism but we really didnt get any solid answers. I then contacted customer service at Christopher Knight and they offered their apologies without any solutions. Now the chair will not stay fully reclined if you reposition yourself slightly.
I finally was able to speak to a lovely customer service specialist at and they are picking it up and we will receive a replacement chair this week. Fingers crossed that this one will be a winner!
Beautiful but VERY difficult to recline!
We were thrilled with the look and and quality of this chair for the price. After reading some very good reviews I bought it for my 87 year old Mothers bedroom. Unfortunately, she could not use it unless she manually lifted the foot rest and then got into the chair to recline, not safe. I was not able to recline it either. I asked the community if they had any solutions on how to loosen up the mechanism but we really didnt get any solid answers. I then contacted customer service at Christopher Knight and they offered their apologies without any solutions. Now the chair will not stay fully reclined if you reposition yourself slightly. I finally was able to speak to a lovely customer service specialist at and they are picking it up and we will receive a replacement chair this week. Fingers crossed that this one will be a winner!