The reason for the 3 stars is more related to customer service. Company only shipped one package instead of 3 that should have. I reach out to them about the issue and the responded right away. The mention they would ship the missing packages right away and provide a 5 percent discount for the inconvenience. The missing packages arrived to complete the sofa within a few days, but the Discount/Refund was never given. I reach out to the company about the discount, and they never responded back. Couch is looks nice. Not very comable to sit on it compare to other couches. The biggest thing I was not happy with is the couch has a weird smell to it.
Fancy looking couch
The reason for the 3 stars is more related to customer service. Company only shipped one package instead of 3 that should have. I reach out to them about the issue and the responded right away. The mention they would ship the missing packages right away and provide a 5 percent discount for the inconvenience. The missing packages arrived to complete the sofa within a few days, but the Discount/Refund was never given. I reach out to the company about the discount, and they never responded back. Couch is looks nice. Not very comable to sit on it compare to other couches. The biggest thing I was not happy with is the couch has a weird smell to it.