I love the stools. (bought 3) They fit perfectly under our counter. One seat has a defect and I cant find anyone who I can contact that will 1) send me just a seat, 2) return just 1 seat for another. Trying to contact is a joke. I tried the seller to no avail.
EDIT update: The seller did reach out to me. I sent a picture of the defected cushion. I did give it 5 stars because the stools are very nice and sturdy! Hopefully they will send me a new cushion. If not, my rating will drop significantly.
EDIT update: The seller is sending me a new seat cushion. Their customer service has been outstanding.
One seat has a defect.
I love the stools. (bought 3) They fit perfectly under our counter. One seat has a defect and I cant find anyone who I can contact that will 1) send me just a seat, 2) return just 1 seat for another. Trying to contact is a joke. I tried the seller to no avail. EDIT update: The seller did reach out to me. I sent a picture of the defected cushion. I did give it 5 stars because the stools are very nice and sturdy! Hopefully they will send me a new cushion. If not, my rating will drop significantly. EDIT update: The seller is sending me a new seat cushion. Their customer service has been outstanding.