4 stars / good product but inconsistent quality and flimsy disassembly instruction.
Very practical, and surprisingly sturdy for the price. Very good value if you are lucky enough to get a pair of good chairs.
Mine, unfortunately, came with one being crooked (see photo), so much so that the uneven distribution of weight / with me being only 105 lbs / caused damage to the shaft ( see photo).
The disassembly instruction basically says take a hammer to the pin at the base (see photo). However, I hammered away so much (see photo) that pieces of the pin broke apart (see photo).
Contacted customer Service via Chat, phone, and email. Consistently I was told to send it back for refund. However, there is no way to rebox the product if not disassembled.
To whomever is looking to buy / check the pieces carefully before putting it all together. If all pieces look good, congrats! If not, rebox right away and request replacement.
Edited for typo (1/9/19) My son loves it!!
Good Product but Impossible Disassembly
4 stars / good product but inconsistent quality and flimsy disassembly instruction. Very practical, and surprisingly sturdy for the price. Very good value if you are lucky enough to get a pair of good chairs. Mine, unfortunately, came with one being crooked (see photo), so much so that the uneven distribution of weight / with me being only 105 lbs / caused damage to the shaft ( see photo). The disassembly instruction basically says take a hammer to the pin at the base (see photo). However, I hammered away so much (see photo) that pieces of the pin broke apart (see photo). Contacted customer Service via Chat, phone, and email. Consistently I was told to send it back for refund. However, there is no way to rebox the product if not disassembled. To whomever is looking to buy / check the pieces carefully before putting it all together. If all pieces look good, congrats! If not, rebox right away and request replacement. Edited for typo (1/9/19) My son loves it!!