Great Seller Customer Service! I havent used it much so I cant comment on durability. I just got it built. Im a 410 65 year old woman and I was able to build it myself. So dont despair. But it does take patience.
A few tips:
1. Count everything first.
2. Label the parts with larger labels. They are labeled but the labels are small and will drive you crazy
3. I have a headlamp which is wonderful for many reasons but REALLY handy when assembling
4. When you are assembling components with slats youll wonder why the hell they didnt make them more snug. The styrofoam doesnt help. As soon as you get the component together (such as G, H, I) wrap a bungee around it and TAPE it. (Dont wrap under H or you wont be able to get the tape out when you put it with N). Really the slats are the biggest PITA.
5. Make sure N fits in the grooves of O and H. My N was warped and I burned a lot of time trying to make it fit. N doesnt really need to fit into the grooves of A or L (or B or M) but it does have to fit into O and H.
6. Customer service answered right away and sent a new part but it took over a week to get to CA
7. You will need a phillips screwdriver but I did it without a power drill and it was fine.
8. For the love of all that is holy, dont lose the hex key.
Doable with one person
Great Seller Customer Service! I havent used it much so I cant comment on durability. I just got it built. Im a 410 65 year old woman and I was able to build it myself. So dont despair. But it does take patience. A few tips: 1. Count everything first. 2. Label the parts with larger labels. They are labeled but the labels are small and will drive you crazy 3. I have a headlamp which is wonderful for many reasons but REALLY handy when assembling 4. When you are assembling components with slats youll wonder why the hell they didnt make them more snug. The styrofoam doesnt help. As soon as you get the component together (such as G, H, I) wrap a bungee around it and TAPE it. (Dont wrap under H or you wont be able to get the tape out when you put it with N). Really the slats are the biggest PITA. 5. Make sure N fits in the grooves of O and H. My N was warped and I burned a lot of time trying to make it fit. N doesnt really need to fit into the grooves of A or L (or B or M) but it does have to fit into O and H. 6. Customer service answered right away and sent a new part but it took over a week to get to CA 7. You will need a phillips screwdriver but I did it without a power drill and it was fine. 8. For the love of all that is holy, dont lose the hex key.