I am a very meticulous and orderly type of person. Before buying I thoroughly read ALL THE REVIEWS twice on . Then I felt I was ready to properly handle this product. Once I received it the assembly was easy but it took me 2 full days before I could get this thing to move at all. DONT GET ME WRONG THIS SCOOTER IS PERFECT and I would give it 5 stars. However the owners manual is worthless and is principally of no help on two important things:
1) Front wheels wont turn more than an inch or so ! It took me one day to solve this thanks to a third reading of all the s reviews !
The manual is mute on this subject ! There is a front wheel lock at the bottom of the tiller and I tried to turn it right and left or push it in vain.Finally I pulled it and the wheels unlocked. Neither the knob nor the manual say that you have to PULL it in order to unlock the front wheels.
2) I was still unable to start the scooter on the 2nd day and had to go to a local supplier for help. There is a lever in the back of the scooter to lock or unlock the rear wheels. In order to have the scooter to move I always made sure the wheels were unlocked. Thats logical you would not drive your car with the parking brake on, right ? WRONG! THIS SCOOTER WILL ONLY MOVE WITH THE REAR WHEELS LOCKED ON !
I dont consider myself stupid and I really felt frustrated! You would think that the maker of this product go out of its way to make the experience as unpleasant as possible.
Excellent Product/Worthless Owners Manual
I am a very meticulous and orderly type of person. Before buying I thoroughly read ALL THE REVIEWS twice on . Then I felt I was ready to properly handle this product. Once I received it the assembly was easy but it took me 2 full days before I could get this thing to move at all. DONT GET ME WRONG THIS SCOOTER IS PERFECT and I would give it 5 stars. However the owners manual is worthless and is principally of no help on two important things: 1) Front wheels wont turn more than an inch or so ! It took me one day to solve this thanks to a third reading of all the s reviews ! The manual is mute on this subject ! There is a front wheel lock at the bottom of the tiller and I tried to turn it right and left or push it in vain.Finally I pulled it and the wheels unlocked. Neither the knob nor the manual say that you have to PULL it in order to unlock the front wheels. 2) I was still unable to start the scooter on the 2nd day and had to go to a local supplier for help. There is a lever in the back of the scooter to lock or unlock the rear wheels. In order to have the scooter to move I always made sure the wheels were unlocked. Thats logical you would not drive your car with the parking brake on, right ? WRONG! THIS SCOOTER WILL ONLY MOVE WITH THE REAR WHEELS LOCKED ON ! I dont consider myself stupid and I really felt frustrated! You would think that the maker of this product go out of its way to make the experience as unpleasant as possible.