Looked great and I was really excited. Last step in putting it together were those slats that support the mattress. They didnt all reach. As soon as my 8 year old laid down it collapsed. The screws pulled. Id return it, but it was no easy task putting it together as other things like screws didnt catch properly so now I have to go buy wood to build it myself It looked so nice and sturdy too because I never even start if it looks flimsy.
Edit: seller reached out unprompted to remedy the situation. I had already fixed it so they offered a partial refund. Im truly happy with their customer service and although there was the initial issue Im very please that outcome.
Seller promptly remedied issue.
Looked great and I was really excited. Last step in putting it together were those slats that support the mattress. They didnt all reach. As soon as my 8 year old laid down it collapsed. The screws pulled. Id return it, but it was no easy task putting it together as other things like screws didnt catch properly so now I have to go buy wood to build it myself It looked so nice and sturdy too because I never even start if it looks flimsy. Edit: seller reached out unprompted to remedy the situation. I had already fixed it so they offered a partial refund. Im truly happy with their customer service and although there was the initial issue Im very please that outcome.