Not very comfortable, especially for those smaller in stature
I found this sofa too deep for me (Im 5 4) and, more important, it provides no support for upper shoulders, neck, and head, making it rather uncomfortable to sit in for more than a few minutes. The quality seemed pretty good for the price, though. As an aside, the (grey) sofa pictured when I made my purchase was much darker than the sofa I received. The pictures on the website now are accurate. Returns process is a nightmare. Multiple chats, email messages, phone calls, hour(s)! wasted on hold, agents who have no idea wat is going on and apparently have no access to notes of what has happened thus far.
Not very comfortable, especially for those smaller in stature
I found this sofa too deep for me (Im 5 4) and, more important, it provides no support for upper shoulders, neck, and head, making it rather uncomfortable to sit in for more than a few minutes. The quality seemed pretty good for the price, though. As an aside, the (grey) sofa pictured when I made my purchase was much darker than the sofa I received. The pictures on the website now are accurate. Returns process is a nightmare. Multiple chats, email messages, phone calls, hour(s)! wasted on hold, agents who have no idea wat is going on and apparently have no access to notes of what has happened thus far.