Nice fixture, waiting on customer service quality...
Looks great, moderate difficulty install, angles must be VERY precise in mounting. Sad that handheld unit leaks from area were unable to tighten. Hopefully we can get response from the seller to make this right.
1/11/20 update: seller responded and sent replacement handheld shower handle no charge. Installed it and no leaks! Good customer service response! Initially when installed the shower head was limp or didnt stay pointing outward instead of downward where we wanted it. Recently installed the flow reducer and have more stability with positioning with little compromise in pressure. The flow reducer does not work in the handheld unit, but it has smaller head so it is okay. We like the look of the fixture, may consider it again for the price point.
Nice fixture, waiting on customer service quality...
Looks great, moderate difficulty install, angles must be VERY precise in mounting. Sad that handheld unit leaks from area were unable to tighten. Hopefully we can get response from the seller to make this right. 1/11/20 update: seller responded and sent replacement handheld shower handle no charge. Installed it and no leaks! Good customer service response! Initially when installed the shower head was limp or didnt stay pointing outward instead of downward where we wanted it. Recently installed the flow reducer and have more stability with positioning with little compromise in pressure. The flow reducer does not work in the handheld unit, but it has smaller head so it is okay. We like the look of the fixture, may consider it again for the price point.