Based on 130 Reviews

Average

4.7

(130 Reviews)
5 Star
106
4 Star
10
3 Star
11
2 Star
2
1 Star
1
  • user2

    Difficult!!

    I have a lot to say about this. So for starters, shipping is 100, and yet it took over a month to get to me, and it hadent even been moved from the warehouse for weeks after purchase. I contacted seller and was refunded the shipping cost for this reason. The next thing is for whatever reason both packages were held in a nearby city for like 2 days to reprint an illegible sticker. Next, they didnt even come on the same day which led to a giant box sitting in my living room for the day. Now to the fun part. My roommate and i started working on the bed around 5:30pm. We did not finish until 12 at night. We also had to restart or remove and replace multiple times because this comes with the literal worst instructions i have ever seen in my life. I had to set up a bed in another room for my kids to sleep because of how complex this was to put up. Now another thing is, out of all the screws and pegs, only one type of screw came with any extras. And of course, the main screws used had 0 extras AND they are super easy to strip. I had to use pliers to get one of the screws in because it got stripped and there were no extras which led to it hanging out partly. Another thing is that on the part with the window, its supposed to have holes on the top to secure it to the roof part. 0 holes. Even in the instructions it said there was supposed to be holes. We had to get our own screws and screw in support for it on the top. Also with the slates to support the mattresses, the holes didnt line up right on multiple slates and some slates were too short and this led to some screws being drilled in and pushing out the wood on the inside so it was wobbly. Theres no reason this should of taken so long or been so complicated. It also takes like 2 different types of tools, including a screwdriver and allen wrench. Now that its all set up i do love it and so do my kids, but with all the hassle it wasent worth the cost. At all. My suggestion would be to find a similar looking item on from another seller with better reviews that this one. That was a problem!!