Before getting to the nuts and bolts of this review I would like to express the most important point of this bed first. If you like a firm mattress this bed is a good option. As weird as it sounds I enjoyed the look of the mattress and I enjoyed the height of the mattress. But, the mattress is advertised as medium firm and it is not.
Pre/Covid my wife and I went to try out mattresses to decide on something we both can enjoy. In the store we decided a medium firm style would be perfect. Then Covid happened. We did a LOT of searching on and this mattress was where we landed. We received the mattress in what I can only describe as a piece of cardboard wrapped around the vaccum sealed mattress. To say the mattress was in a box was an exaggeration. Hence taking off one star. As a side though, if you are reading this before purchasing I wouldnt take our box experience as a reason not to buy, because it is wrapping in thick plastic. We then gave the mattress 48 hours to set up. By Sunday we were sleeping on our new mattress. The first couple nights were rough. Aches, pains, and many sleepless hours. I told my wife it should get better and boy was I wrong. The mattress stayed firm the entire time. No medium about it. I spent more time on the couch than the bed during the last couple weeks. In case this helps your purchasing decision we have a nice adjustable bed frame, so we did not have it on a box spring. This is what made us return the bed and take another star off.
Last little bit, was wonderful! We contacted the bed people and they said work with for the return. We did and they were ABSOLUTELY great. I have worked as a customer service manager for most of my life and I cannot be more impressed by the person we dealt with.
Firm Mattress Advertised as Medium Firm
Before getting to the nuts and bolts of this review I would like to express the most important point of this bed first. If you like a firm mattress this bed is a good option. As weird as it sounds I enjoyed the look of the mattress and I enjoyed the height of the mattress. But, the mattress is advertised as medium firm and it is not. Pre/Covid my wife and I went to try out mattresses to decide on something we both can enjoy. In the store we decided a medium firm style would be perfect. Then Covid happened. We did a LOT of searching on and this mattress was where we landed. We received the mattress in what I can only describe as a piece of cardboard wrapped around the vaccum sealed mattress. To say the mattress was in a box was an exaggeration. Hence taking off one star. As a side though, if you are reading this before purchasing I wouldnt take our box experience as a reason not to buy, because it is wrapping in thick plastic. We then gave the mattress 48 hours to set up. By Sunday we were sleeping on our new mattress. The first couple nights were rough. Aches, pains, and many sleepless hours. I told my wife it should get better and boy was I wrong. The mattress stayed firm the entire time. No medium about it. I spent more time on the couch than the bed during the last couple weeks. In case this helps your purchasing decision we have a nice adjustable bed frame, so we did not have it on a box spring. This is what made us return the bed and take another star off. Last little bit, was wonderful! We contacted the bed people and they said work with for the return. We did and they were ABSOLUTELY great. I have worked as a customer service manager for most of my life and I cannot be more impressed by the person we dealt with.