When I reached out to the customer service regarding my concerns with the trampoline, I was met with unhelpful responses and a lack of willingness to address the issues. A good product should be backed by excellent customer service, but in this case, the experience has been quite the opposite. I feel let down not only by the product itself but also by the lack of support from the customer service team.
Customer service disappointment
When I reached out to the customer service regarding my concerns with the trampoline, I was met with unhelpful responses and a lack of willingness to address the issues. A good product should be backed by excellent customer service, but in this case, the experience has been quite the opposite. I feel let down not only by the product itself but also by the lack of support from the customer service team.