Shipping was fast, received within 10 days of ordering. I put it together on my own and while a little labor intensive, I had few problems. Instructions were easy to follow. Once I noticed that one of the side supports was damaged, I called the customer service team and they were very helpful in sending me a replacement. The wood s did not have a way for me to secure them to the frame, which was concerning at first. However, I have not experienced any issues with the s shifting. The frame feels solid, though the headboard piece wobbles when the bed is moved. In fairness, this could be because of how I assembled, but it does make me a little nervous. The frame has a new, freshly unpackaged factory smell that is slowly going away after a month of being put together, but was very strong for the first two weeks. Overall, my husband and I are very pleased with the product and with the customer service team.
Nice bedframe
Shipping was fast, received within 10 days of ordering. I put it together on my own and while a little labor intensive, I had few problems. Instructions were easy to follow. Once I noticed that one of the side supports was damaged, I called the customer service team and they were very helpful in sending me a replacement. The wood s did not have a way for me to secure them to the frame, which was concerning at first. However, I have not experienced any issues with the s shifting. The frame feels solid, though the headboard piece wobbles when the bed is moved. In fairness, this could be because of how I assembled, but it does make me a little nervous. The frame has a new, freshly unpackaged factory smell that is slowly going away after a month of being put together, but was very strong for the first two weeks. Overall, my husband and I are very pleased with the product and with the customer service team.