As I removed the table from the box and began installing, I noticed two of the screws (pre/installed) fell out from the faux wood table to the frame its mounted on. Then I noticed all the pre/installed screws were loose, no big deal. I proceeded to screw them in tighter, but most of the screws loosely tightened whereas two screws would not catch in at all. I question the durability if all the other screws are just loosely attached, I can go out and buy longer screws but its just a real annoyance, considering just return for refund.
UPDATED
I was pleasantly surprised by contact from customer service, they were very friendly and offered me a replacement. The replacement arrived in a matter of days and I can happily say the build is much better on this one. Im guessing the first one must have just been an isolated defect. It is in my office and I am loving it.
Durability Risk
As I removed the table from the box and began installing, I noticed two of the screws (pre/installed) fell out from the faux wood table to the frame its mounted on. Then I noticed all the pre/installed screws were loose, no big deal. I proceeded to screw them in tighter, but most of the screws loosely tightened whereas two screws would not catch in at all. I question the durability if all the other screws are just loosely attached, I can go out and buy longer screws but its just a real annoyance, considering just return for refund. UPDATED I was pleasantly surprised by contact from customer service, they were very friendly and offered me a replacement. The replacement arrived in a matter of days and I can happily say the build is much better on this one. Im guessing the first one must have just been an isolated defect. It is in my office and I am loving it.