The couch itself was excellent. Just the right size for two adults to sit side by side on the floor and watch TV. The back rest seemed sturdy and reclined just as advertised. The cushions were soft and comfortable for a floor couch (which will generally be firmer than a regular couch). It was perfect for what I wanted in all those regards.
Yes, as some of the reviews have stated, it has a bit of a chemically smell, but I wasnt concerned about that because those sorts of smells always go away after a while in my experience.
The ONLY thing that just didnt work for me, was the fabric. Now, keep in mind that this is a very specific issue that will only matter to certain people. Most people, I imagine, wont have the same issues I had with the fabric. But for me, Im very particular about my fabrics, because I have sensitive, dry skin. Certain kinds of microfiber and sherpa and silk (and other types of fabric) dont work for me because they cling to my dry skin and irritate it. Im usually okay with suede (even composite suede, like the stuff this couch is made of), but this was one of the few types of suede that still bothered me. It felt a bit sticky and squeaky almost like that uncomfortable squeaky feeling when youve used soap without any sort of lotion in it. It just irritated my skin too much to keep. Which was a shame, because I loved it in every other way.
Again, this is a dry, sensitive skin issue. Ive seen plenty of people in the reviews say that they think the fabric is soft.
I did end up returning the couch, and customer support was absolutely excellent. The return process was a bit lengthy but very easy and pain free, and everyone I spoke to was polite and considerate. I would absolutely buy another couch from this company, just in a different material.
Excellent Couch, Fantastic Customer Service, Unfortunate Fabric
The couch itself was excellent. Just the right size for two adults to sit side by side on the floor and watch TV. The back rest seemed sturdy and reclined just as advertised. The cushions were soft and comfortable for a floor couch (which will generally be firmer than a regular couch). It was perfect for what I wanted in all those regards. Yes, as some of the reviews have stated, it has a bit of a chemically smell, but I wasnt concerned about that because those sorts of smells always go away after a while in my experience. The ONLY thing that just didnt work for me, was the fabric. Now, keep in mind that this is a very specific issue that will only matter to certain people. Most people, I imagine, wont have the same issues I had with the fabric. But for me, Im very particular about my fabrics, because I have sensitive, dry skin. Certain kinds of microfiber and sherpa and silk (and other types of fabric) dont work for me because they cling to my dry skin and irritate it. Im usually okay with suede (even composite suede, like the stuff this couch is made of), but this was one of the few types of suede that still bothered me. It felt a bit sticky and squeaky almost like that uncomfortable squeaky feeling when youve used soap without any sort of lotion in it. It just irritated my skin too much to keep. Which was a shame, because I loved it in every other way. Again, this is a dry, sensitive skin issue. Ive seen plenty of people in the reviews say that they think the fabric is soft. I did end up returning the couch, and customer support was absolutely excellent. The return process was a bit lengthy but very easy and pain free, and everyone I spoke to was polite and considerate. I would absolutely buy another couch from this company, just in a different material.