This couch is a fairly decent couch for the price. It is simple to assemble, nice to look at and reasonably comfortable to sit on. It does sit a little lower than expected but not too bad.
The trouble we had was with getting it in the first place.
had trouble (twice) shipping this couch appropriately causing hang-ups at the local UPS distribution center which delayed being able to get the couch. The couch I was able to get did not have any hardware included making assembly impossible. The manufacturer does not deal with warranty or hardware issues for the first 30 days meaning I had to ask to send me hardware that was not in their possession. The whole thing felt like a big run around as no-one seemed to be able to really bring quick and good resolution. All in all it took about two weeks to figure things out and a good bit of frustration and effort on my part.
Alright Couch, Poor Customer Service
This couch is a fairly decent couch for the price. It is simple to assemble, nice to look at and reasonably comfortable to sit on. It does sit a little lower than expected but not too bad. The trouble we had was with getting it in the first place. had trouble (twice) shipping this couch appropriately causing hang-ups at the local UPS distribution center which delayed being able to get the couch. The couch I was able to get did not have any hardware included making assembly impossible. The manufacturer does not deal with warranty or hardware issues for the first 30 days meaning I had to ask to send me hardware that was not in their possession. The whole thing felt like a big run around as no-one seemed to be able to really bring quick and good resolution. All in all it took about two weeks to figure things out and a good bit of frustration and effort on my part.