The couch was priced VERY reasonably. It arrived within a few days, and required assembly--which was quite easy. However, s customer service is TERRIBLE. The zipper on one of the cushion covers broke during assembly. I called immediately, and they told me the soonest they could mail me a new cushion cover is 10 weeks! So, I have been sitting on half a couch for 7 weeks already--and waiting with diminishing certainty for the other cushion cover to arrive in the mail.
delivers; does not care
The couch was priced VERY reasonably. It arrived within a few days, and required assembly--which was quite easy. However, s customer service is TERRIBLE. The zipper on one of the cushion covers broke during assembly. I called immediately, and they told me the soonest they could mail me a new cushion cover is 10 weeks! So, I have been sitting on half a couch for 7 weeks already--and waiting with diminishing certainty for the other cushion cover to arrive in the mail.