Overall I like the chair. Ive owned it for 7 months. The setup was super easy, the cupholders are great, the massage works well, but I have found a couple of drawbacks. First, the degree of recline doesnt lock in or hold the position. Its a free moving back, so although they advertise the different positions, its hard to hold those positions because they dont lock into place. Also, Ive used the massage features almost daily, but now its becoming uncomfortable for me to just sit in the chair because the two massage heads in the seat are pushing up on the seat and they hurt my thighs. Im a small person, 52 and 128 pounds.
Im not sure who to contact or how to rectify this situation, so Im feeling kind of stuck with this purchase. Boxing it all up and returning it seems to be too much of a hassle. If I knew then, what I know now, I wouldnt purchase this chair.
Hard massage heads
Overall I like the chair. Ive owned it for 7 months. The setup was super easy, the cupholders are great, the massage works well, but I have found a couple of drawbacks. First, the degree of recline doesnt lock in or hold the position. Its a free moving back, so although they advertise the different positions, its hard to hold those positions because they dont lock into place. Also, Ive used the massage features almost daily, but now its becoming uncomfortable for me to just sit in the chair because the two massage heads in the seat are pushing up on the seat and they hurt my thighs. Im a small person, 52 and 128 pounds. Im not sure who to contact or how to rectify this situation, so Im feeling kind of stuck with this purchase. Boxing it all up and returning it seems to be too much of a hassle. If I knew then, what I know now, I wouldnt purchase this chair.