I called for a replacement remote. I waited 30 minutes for a callback. A customer service rep called me back and I could hardly hear her over her TV in the background while she was on speakerphone. Then she put me on hold for 10 minutes, then came back and hung up on me. No callback.
Great product, but lousy customer service
I called for a replacement remote. I waited 30 minutes for a callback. A customer service rep called me back and I could hardly hear her over her TV in the background while she was on speakerphone. Then she put me on hold for 10 minutes, then came back and hung up on me. No callback.