We purchased these stools to upgrade to stools with a back. However, the back is not really feasible to fully use, as the stools themselves, while handsome, are fairly easy to tip over if you're not careful. They look nice, but after about 5 months of use (always in the topmost position, as we have a high counter), they started to spontaneously sink while sitting in them. I notified the company, and they were very responsive, and sent out replacement parts. Unfortunately, it was not humanly possible to exchange the parts (there are vacuums involved), so they did allow us to return them for a full refund and paid for shipping.
Mediocre stools but GREAT customer service
We purchased these stools to upgrade to stools with a back. However, the back is not really feasible to fully use, as the stools themselves, while handsome, are fairly easy to tip over if you're not careful. They look nice, but after about 5 months of use (always in the topmost position, as we have a high counter), they started to spontaneously sink while sitting in them. I notified the company, and they were very responsive, and sent out replacement parts. Unfortunately, it was not humanly possible to exchange the parts (there are vacuums involved), so they did allow us to return them for a full refund and paid for shipping.