The set arrived with a dent in the metal table top which put the screw hole at an angle and would not allow a screw to go into it. I could not finish assembly. Instructions say to contact manufacturer vendor support directly. That was a terrible experience. They couldnt find my order and I had to send screen shots from . They asked me to send multiple photos and never re solved it. I then went to who sent a full replacement set, requiring me to return the prior set. I appreciated the immediate support from , but not having to unassemble and reassemble the table then try to fit the whole darn thing into a box and haul the 45 pounds myself to UPS to return it. I like the set, but buyer beware on questionable quality and support.
Terrible vendor support and questionable quality
The set arrived with a dent in the metal table top which put the screw hole at an angle and would not allow a screw to go into it. I could not finish assembly. Instructions say to contact manufacturer vendor support directly. That was a terrible experience. They couldnt find my order and I had to send screen shots from . They asked me to send multiple photos and never re solved it. I then went to who sent a full replacement set, requiring me to return the prior set. I appreciated the immediate support from , but not having to unassemble and reassemble the table then try to fit the whole darn thing into a box and haul the 45 pounds myself to UPS to return it. I like the set, but buyer beware on questionable quality and support.