The product is awesome, and it was easy to assemble. But more importantly it is very comfortable. I also, want to give a shout out for being professional. This product comes shipped in two different packages. The delivery company delivered my second package to the wrong address. I notified the company and they offered to return my money or re/send the second package out. I choose the ladder. Luckily, that day, the home owner who received my package contacted me and I went and picked it up. I would definitely recommend this company, not just for the great product, but awesome customer service.
Excellent customer service!
The product is awesome, and it was easy to assemble. But more importantly it is very comfortable. I also, want to give a shout out for being professional. This product comes shipped in two different packages. The delivery company delivered my second package to the wrong address. I notified the company and they offered to return my money or re/send the second package out. I choose the ladder. Luckily, that day, the home owner who received my package contacted me and I went and picked it up. I would definitely recommend this company, not just for the great product, but awesome customer service.