stands behind its products more than a year after I purchased
I barely write a review on , luck of time and maybe Im not a good writer.
But for this experience I wanted to take the time to express my thanks to and their product.
I bought those chairs (and more sets) more than a year ago, to furnish some our apartments we manage, so I have been a fan of those stylish, robust and easy to mach with any decors chairs.
Assembly is easy, look is perfect and the cost is right.
I recommend those chairs for any interior.
But further more: I lost some screws for 2 chairs maybe during the move out of one of my unit, I contacted the company asking if I can have 2 sets of screws with washer and plastic that comes with.
I was nicely surprised that after a couple of emails exchange, showing the model and the part I lost, I received 2 sets by mail and free of charge,
I really appreciate those simple gesture that makes a company one level higher, I, myself try to satisfy customer when possible also outside the warranty and I Love to see that other companies are sharing the same behavior.
Thanks again, and I will keep ordering from you and referring you whenever there is a need.
All the best
stands behind its products more than a year after I purchased
I barely write a review on , luck of time and maybe Im not a good writer. But for this experience I wanted to take the time to express my thanks to and their product. I bought those chairs (and more sets) more than a year ago, to furnish some our apartments we manage, so I have been a fan of those stylish, robust and easy to mach with any decors chairs. Assembly is easy, look is perfect and the cost is right. I recommend those chairs for any interior. But further more: I lost some screws for 2 chairs maybe during the move out of one of my unit, I contacted the company asking if I can have 2 sets of screws with washer and plastic that comes with. I was nicely surprised that after a couple of emails exchange, showing the model and the part I lost, I received 2 sets by mail and free of charge, I really appreciate those simple gesture that makes a company one level higher, I, myself try to satisfy customer when possible also outside the warranty and I Love to see that other companies are sharing the same behavior. Thanks again, and I will keep ordering from you and referring you whenever there is a need. All the best