The seats are very comfortable and the fabric is nice. The combo of springs and foam in the cushions was a good choice. When you sit, there is some give but you dont get the impression that youll fall into the couch (if you can understand what I mean). I also dont get the impression that cushions will just collapse in on themselves after a couple months of use.
The fact that every single seat has a hidden storage compartment is just… awesome. I can put board games, blankets, decorations or whatever want in them since they are pretty large spaces.
Putting it together was a breeze but my only grip would be that all the boxes dont come at once, but tether over the course of 3-4 days. I asked the seller for the tracking numbers for all the boxes and they provided them very quickly, along with an explanation of the delivery schedule.
So, on the topic of the seller. I dont know who dude is that emails me back but s/he is prompt and very courteous. I had an issue with their delivery service (FedEx) damaging items on my front porch when they haphazardly tossed the boxes on front porch. This seller replied with the following within a couple hours:
Dear Gregory,
We are really sorry for the inconvenience caused by FedEx.
We will contact our manager to consider change a carrier company.
Thank you for your advise.
For the inconvenience caused to you, we are willing to offer you
$20 as a compensation, do you accept?
Looking forward to your reply.
Best wishes
Very comfortable couch, easy assembly, great customer service, FedEx sucks. Thats sums it up.
Very comfortable. A little low to the ground.
The seats are very comfortable and the fabric is nice. The combo of springs and foam in the cushions was a good choice. When you sit, there is some give but you dont get the impression that youll fall into the couch (if you can understand what I mean). I also dont get the impression that cushions will just collapse in on themselves after a couple months of use. The fact that every single seat has a hidden storage compartment is just… awesome. I can put board games, blankets, decorations or whatever want in them since they are pretty large spaces. Putting it together was a breeze but my only grip would be that all the boxes dont come at once, but tether over the course of 3-4 days. I asked the seller for the tracking numbers for all the boxes and they provided them very quickly, along with an explanation of the delivery schedule. So, on the topic of the seller. I dont know who dude is that emails me back but s/he is prompt and very courteous. I had an issue with their delivery service (FedEx) damaging items on my front porch when they haphazardly tossed the boxes on front porch. This seller replied with the following within a couple hours: Dear Gregory, We are really sorry for the inconvenience caused by FedEx. We will contact our manager to consider change a carrier company. Thank you for your advise. For the inconvenience caused to you, we are willing to offer you $20 as a compensation, do you accept? Looking forward to your reply. Best wishes Very comfortable couch, easy assembly, great customer service, FedEx sucks. Thats sums it up.