I always take reviews into consideration especially when my purchase is over 100. Sometimes you have to take the negative reviews with a grain of salt and any time I have ordered something similar to the reviews to this bed frame I have have great luck. Unfortunately not this time. Bed frame was delivered 8/4, we assembled on 8/8. Today is 8/22 and the bed is trash. I have a 13 y/o who tosses and turns in their sleep and will occasionally plop down on their bed so nothing out of the ordinary of daily use. Upon assembly two support beams were actually bent so Im assuming it happened when their pieces were welded together. I didnt want to straighten them out in fear of ruining them so I left them be. They are now more severely bent. 3/6 support beams are cracking at the top of the T where they are welded together, they all have bent and any time you get on the bed it has a sway to it so its only a matter of time until it gives out.
I will say that it is a super cute design and I love the matte texture finish of the frame. It would probably be better as a bed that isnt used often like a guest room bed. Not really sure what I can do in regards to a refund or partial refund but I am going to try. I will update when I hear back.
Update Spoke to and they are sending a replacement. A return is required and they will so I will need to send back the parts I didnt use from the new set and the broken parts. They will have UPS pick up
This time, listen to the negative reviews.
I always take reviews into consideration especially when my purchase is over 100. Sometimes you have to take the negative reviews with a grain of salt and any time I have ordered something similar to the reviews to this bed frame I have have great luck. Unfortunately not this time. Bed frame was delivered 8/4, we assembled on 8/8. Today is 8/22 and the bed is trash. I have a 13 y/o who tosses and turns in their sleep and will occasionally plop down on their bed so nothing out of the ordinary of daily use. Upon assembly two support beams were actually bent so Im assuming it happened when their pieces were welded together. I didnt want to straighten them out in fear of ruining them so I left them be. They are now more severely bent. 3/6 support beams are cracking at the top of the T where they are welded together, they all have bent and any time you get on the bed it has a sway to it so its only a matter of time until it gives out. I will say that it is a super cute design and I love the matte texture finish of the frame. It would probably be better as a bed that isnt used often like a guest room bed. Not really sure what I can do in regards to a refund or partial refund but I am going to try. I will update when I hear back. Update Spoke to and they are sending a replacement. A return is required and they will so I will need to send back the parts I didnt use from the new set and the broken parts. They will have UPS pick up