After only 6 months of relatively light use, 3 of the rings at the bottom of the mat snapped. However, customer service representative Kat, reached out to me and sent new springs and a new jump mat. The new parts arrived very quickly. She was very responsive and helpful.
Parts broke, but customer service was tremendous
After only 6 months of relatively light use, 3 of the rings at the bottom of the mat snapped. However, customer service representative Kat, reached out to me and sent new springs and a new jump mat. The new parts arrived very quickly. She was very responsive and helpful.