I bought this trampoline last year to replace my old one. This trampoline was easy to fold/unfold. Heavy duty hand bar with comfortable bar foam. Its big enough for an adult. During long winter in Chicago, it became my kids favorite toy. They jumped everyday.
After a couple of months of usage, I took away the hand bar so we can use it to jump to the sofa, which was really fun. Unfortunately when last month I tried to put the hand bar back, I found 4 knobs to connect trampoline legs missing! Cant find them anywhere. I write an email to jiaochuangbayek@gmail.com for help. To my surprise a staff named Kat wrote back right away. I received 6 knobs in 5 days! I really appreciated their caring about customers. Thumbs up!
Great Trampoline and fantastic customer service!
I bought this trampoline last year to replace my old one. This trampoline was easy to fold/unfold. Heavy duty hand bar with comfortable bar foam. Its big enough for an adult. During long winter in Chicago, it became my kids favorite toy. They jumped everyday. After a couple of months of usage, I took away the hand bar so we can use it to jump to the sofa, which was really fun. Unfortunately when last month I tried to put the hand bar back, I found 4 knobs to connect trampoline legs missing! Cant find them anywhere. I write an email to jiaochuangbayek@gmail.com for help. To my surprise a staff named Kat wrote back right away. I received 6 knobs in 5 days! I really appreciated their caring about customers. Thumbs up!