Our son uses this mini/tramp for sensory input, so it gets a lot of use daily. Hes a young teen but on the low end of the weight spectrum for his age.
Weve had to replace parts a couple of times on this mini/tramp (mat, spring cover) in less than one year. HOWEVER, the customer service has pleasantly surprised me. has honored their product warranty with replacement parts, sent quickly, at no charge.
The mat itself has not been an issue, but some of the straps of fabric that wrap around the triangle rings (where the springs hook to the mat) have worn through because the fabric slips into one corner of the triangle ring and causes extra weardown.
The rubber feet have worn down, but we replaced them with aftermarket feet that are gray (helps keep from marking up the floor).
Although we have had to replace parts, the frame itself has been sturdy, and the customer service re: getting replacement parts has been great.
Really great customer service
Our son uses this mini/tramp for sensory input, so it gets a lot of use daily. Hes a young teen but on the low end of the weight spectrum for his age. Weve had to replace parts a couple of times on this mini/tramp (mat, spring cover) in less than one year. HOWEVER, the customer service has pleasantly surprised me. has honored their product warranty with replacement parts, sent quickly, at no charge. The mat itself has not been an issue, but some of the straps of fabric that wrap around the triangle rings (where the springs hook to the mat) have worn through because the fabric slips into one corner of the triangle ring and causes extra weardown. The rubber feet have worn down, but we replaced them with aftermarket feet that are gray (helps keep from marking up the floor). Although we have had to replace parts, the frame itself has been sturdy, and the customer service re: getting replacement parts has been great.