We moved and lost a knob and some screws. Via , I contacted the seller to see if I could purchase replacements and they simply sent me a big bag of the right parts! I didnt even give them my address, they just sent me what I needed//and extras!//without charging me and without any fuss. I was really impressed. So, top notch service there!
Also, if you are on the fence about buying this, go for it. We have been using this thing nonstop during the pandemic. Its been a godsend during hot weather months and now in the cold, for my very active kid to get some exercise indoors. She watches TV while jumping and gets out her zips. One of my best pandemic purchases, to be sure.
Awesome Customer Service
We moved and lost a knob and some screws. Via , I contacted the seller to see if I could purchase replacements and they simply sent me a big bag of the right parts! I didnt even give them my address, they just sent me what I needed//and extras!//without charging me and without any fuss. I was really impressed. So, top notch service there! Also, if you are on the fence about buying this, go for it. We have been using this thing nonstop during the pandemic. Its been a godsend during hot weather months and now in the cold, for my very active kid to get some exercise indoors. She watches TV while jumping and gets out her zips. One of my best pandemic purchases, to be sure.