Packaged came damaged. Failed to check all pieces before assembling. Got to damaged piece and tears came to my eyes, I just knew I was going to have to return the whole thing for 1 damaged piece. Debated repairing but decided to call the manufacturer, they were helpful and expedited shipment on the damaged piece. My tears of dismay turned to tears of joy. One call and Im back in business. Thats why I will buy products from again. Bed is nice, but good customer service makes it spectacular. Will update with finished product.
Customer Service
Packaged came damaged. Failed to check all pieces before assembling. Got to damaged piece and tears came to my eyes, I just knew I was going to have to return the whole thing for 1 damaged piece. Debated repairing but decided to call the manufacturer, they were helpful and expedited shipment on the damaged piece. My tears of dismay turned to tears of joy. One call and Im back in business. Thats why I will buy products from again. Bed is nice, but good customer service makes it spectacular. Will update with finished product.