Based on 462 Reviews

Average

4.6

(462 Reviews)
5 Star
348
4 Star
74
3 Star
34
2 Star
4
1 Star
2
  • user2

    Perfect scale for petite woman and easy to operate.

    I purchased this chair for my 88 year-old mother who suffers from dementia and is no longer capable of learning new skills. I needed a chair scaled to her 51-52 frame and a gentle lift that would allow her to stand up to her as she has great difficulty propelling herself upright even from a hard-framed chair. I was very concerned about the lift ejecting her too harshly and that a more complex remote with multiple commands definitely be too complicated for her to use. My handyman brought the boxes into the house and assembled the chair and the electrical connections. He felt the directions were not correct or clear enough, so he did struggle a bit with the electrical connections. I was disappointed that there was not an installation video available that shows how all the different cables are connected, and I could not find a company phone number to get help. This is a weakness with this chair. Once assembled, we were shocked at how smooth the chair motion is and how easy it is to operate the motion remote control from the fully reclined position to the upright lift position. There are just two arrows for direction, one that points up and the other that points down, and they are both lit up bright green. My mother had absolutely no problem operating this simple remote! I know she will not be using the massage/heat remote which is too complex for her and much too noisy. We stood right next to her in case the movements were brusque, and the tilt mechanism might eject her too harshly, potentially causing her to fall. To the contrary, the motion was slow and incremental, so an elderly person has plenty of time to decide when to stop the motion and control it at any angle. It is the most marvelous chair! My parents are elated, and I am beyond thrilled to have found a chair that my mother can use without any frustration or fear for her safety. My mother also exclaimed that the chair hugged her perfectly as it is truly designed for a petite woman and not just someone who is larger. This is only our first day, so I hope that it continues to work well in the future. I could not be happier with this purchase! I would, however, ask the manufacturer to produce an assembly video.