Overall, the bed is good but not well made. Ive purchased from in the past and thought they werent bad/ a notch above ikea.
The beds come compact and are stored in the headboard which has a zipper. I ordered this item and the back of the headboard had damage around the zipper area from all the pieces being stored in it.
First, I contacted but they arent much help so then I contacted . was more useful than was and issued a replacement. The replacement arrived a few days later and had the same type of damage as the original item. Rather than return both and get a refund, I decided to just keep a damaged headboard than to be without a bed. Considering how heavy the pieces are and the jagged edges, you would think that they would pack things better considering the fabric is cheap material.
Damage
Overall, the bed is good but not well made. Ive purchased from in the past and thought they werent bad/ a notch above ikea. The beds come compact and are stored in the headboard which has a zipper. I ordered this item and the back of the headboard had damage around the zipper area from all the pieces being stored in it. First, I contacted but they arent much help so then I contacted . was more useful than was and issued a replacement. The replacement arrived a few days later and had the same type of damage as the original item. Rather than return both and get a refund, I decided to just keep a damaged headboard than to be without a bed. Considering how heavy the pieces are and the jagged edges, you would think that they would pack things better considering the fabric is cheap material.