I know this couch is not a high/end, expensive piece, but I definitely expected more quality than I got. Honestly, this couch is trash. I WILL say that the and color are just as pictured, and the size of the couch is perfect for my small apartment. Additionally, it was super easy to assemble. However, it is really uncomfortable, and the two pieces are misaligned, with too much space between them and between them and the arms of the couch. The cushions come vacuum/sealed and need time to puff up, but even afterwards, theyre still pretty thin. The ottoman is a nice bonusit is really comfy for the feet or as an extra seat. So I was on the fence about the purchase, until I had a small gathering and the middle leg of the couch collapsed when a friend sat down! The wood holding the front middle leg in place is like a half/inch thick, definitely not enough to hold the weight of an adult male!!! The wood split and the leg went all askew. Needless to say, Im done. This thing is a hard and its going to the sidewalk for trash day.
UPDATE December 13, 2019: Customer service was AMING!! I originally was NOT happy that they offered to replace the sofa, as the first one fell apart//I was looking for a full refund. However, I eventually caved and said that I would accept a replacement sofa (not expecting it to be any better than the first one). I am so glad I did! The first sofa must have been defective, because the new one is much better. The replacement is sturdier, and the parts seem to fit together a bit better. The couch still has large spaces between the back and the arms, but overall it is acceptable//especially at this price point. Im knocking off a star because the is already pulling and looking a bit ragged, but again, I truly do not think it is a couch made for everyday use//more of an accent for once/in/a/while use. Anyway, thus far it has exceeded my expectations. Thanks, Vosson, for your excellent customer care.
Piece. Of. Dangerous. Crap.
I know this couch is not a high/end, expensive piece, but I definitely expected more quality than I got. Honestly, this couch is trash. I WILL say that the and color are just as pictured, and the size of the couch is perfect for my small apartment. Additionally, it was super easy to assemble. However, it is really uncomfortable, and the two pieces are misaligned, with too much space between them and between them and the arms of the couch. The cushions come vacuum/sealed and need time to puff up, but even afterwards, theyre still pretty thin. The ottoman is a nice bonusit is really comfy for the feet or as an extra seat. So I was on the fence about the purchase, until I had a small gathering and the middle leg of the couch collapsed when a friend sat down! The wood holding the front middle leg in place is like a half/inch thick, definitely not enough to hold the weight of an adult male!!! The wood split and the leg went all askew. Needless to say, Im done. This thing is a hard and its going to the sidewalk for trash day. UPDATE December 13, 2019: Customer service was AMING!! I originally was NOT happy that they offered to replace the sofa, as the first one fell apart//I was looking for a full refund. However, I eventually caved and said that I would accept a replacement sofa (not expecting it to be any better than the first one). I am so glad I did! The first sofa must have been defective, because the new one is much better. The replacement is sturdier, and the parts seem to fit together a bit better. The couch still has large spaces between the back and the arms, but overall it is acceptable//especially at this price point. Im knocking off a star because the is already pulling and looking a bit ragged, but again, I truly do not think it is a couch made for everyday use//more of an accent for once/in/a/while use. Anyway, thus far it has exceeded my expectations. Thanks, Vosson, for your excellent customer care.