No missing pieces, no scratched or dinged parts, the hardware was packaged securely and very well organized. I used my cordless drill for everything, but the hardware kit also includes all the tools you need for assembly. The instructions were clear and end result looks just like the photo the seller posted. Its a little over 3 feet tall, so its not this huge carpeted monstrosity / and the cats use it even more than I expected! My only disappointment is that the younger one decided to gnaw the dangly ball off in the first 2 minutes LOL. Oh well, I can still put up the replacement one that came in the box
Great value!
No missing pieces, no scratched or dinged parts, the hardware was packaged securely and very well organized. I used my cordless drill for everything, but the hardware kit also includes all the tools you need for assembly. The instructions were clear and end result looks just like the photo the seller posted. Its a little over 3 feet tall, so its not this huge carpeted monstrosity / and the cats use it even more than I expected! My only disappointment is that the younger one decided to gnaw the dangly ball off in the first 2 minutes LOL. Oh well, I can still put up the replacement one that came in the box