Black Paint can chip off. Overall good. Great Customer Service!
This storage bed frame overall is good. I decided on this one because I was looking for a black one with storage drawers which I couldnt find any other so I got this one. One thing to keep in mind is that this is laminate wood, painted black. Which means the black laminate will chip off if not careful. I accidentally chipped little areas while assembling which thankfully arent that noticeable. I just painted over them with black sharpie and it blended pretty good. The assembly process itself is a little cumbersome because there is a lot of parts but I was expecting that. Also, the storage drawers seem to be out of alignment. I think I read on the manual that there is a way to align them but to be honest it looked tedious so I just left as is. Like I said, overall its pretty good. Just gotta be careful not to scratch it.
1 YEAR LATER EDIT: I just had a great experience with customer service which made me change my rating from 4 to 5 stars! So overall, this bed frame has been excellent and held up nicely. Heres the story; there was one night that I left one of the drawers open and fell asleep, well in the morning when I woke up I got off my bed and crushed the drawer (completely my fault). However, I reached out to Customer Service via email and they very easily sent me a replacement bracket for my drawer which bent up. They didnt charge me a cent and quickly sent me the part. I was amazed at how easy it was, specially since it was almost a year later! Wow. I will say though that they asked me for the manuals printed date stamp and model number so dont throw away your manual in case you ever need parts. I highly recommend this product.
Black Paint can chip off. Overall good. Great Customer Service!
This storage bed frame overall is good. I decided on this one because I was looking for a black one with storage drawers which I couldnt find any other so I got this one. One thing to keep in mind is that this is laminate wood, painted black. Which means the black laminate will chip off if not careful. I accidentally chipped little areas while assembling which thankfully arent that noticeable. I just painted over them with black sharpie and it blended pretty good. The assembly process itself is a little cumbersome because there is a lot of parts but I was expecting that. Also, the storage drawers seem to be out of alignment. I think I read on the manual that there is a way to align them but to be honest it looked tedious so I just left as is. Like I said, overall its pretty good. Just gotta be careful not to scratch it. 1 YEAR LATER EDIT: I just had a great experience with customer service which made me change my rating from 4 to 5 stars! So overall, this bed frame has been excellent and held up nicely. Heres the story; there was one night that I left one of the drawers open and fell asleep, well in the morning when I woke up I got off my bed and crushed the drawer (completely my fault). However, I reached out to Customer Service via email and they very easily sent me a replacement bracket for my drawer which bent up. They didnt charge me a cent and quickly sent me the part. I was amazed at how easy it was, specially since it was almost a year later! Wow. I will say though that they asked me for the manuals printed date stamp and model number so dont throw away your manual in case you ever need parts. I highly recommend this product.