Ive had this base for 6 years now, and while I agree with the reviews that talk about it being kind of flimsy, this base has been fantastic for me and now resides in our guest bedroom. I slept on it for 3+ years before getting married and purchasing a bedroom set. If I didnt have to reposition it after assembly, I wouldnt even know it was flimsy and in need of some reinforcement. I will look in to the reinforcements that people mention here, because I never looked into it when I originally bought the base. As for customer service, they are great! They are sending me replacement parts lost in our move despite my purchase being outside of the warranty period.
I think this is a great base for a starter or a smaller room, since it has the storage space underneath, eliminating the need for a dresser or other clothes storage.
Great Value, Hard to Move
Ive had this base for 6 years now, and while I agree with the reviews that talk about it being kind of flimsy, this base has been fantastic for me and now resides in our guest bedroom. I slept on it for 3+ years before getting married and purchasing a bedroom set. If I didnt have to reposition it after assembly, I wouldnt even know it was flimsy and in need of some reinforcement. I will look in to the reinforcements that people mention here, because I never looked into it when I originally bought the base. As for customer service, they are great! They are sending me replacement parts lost in our move despite my purchase being outside of the warranty period. I think this is a great base for a starter or a smaller room, since it has the storage space underneath, eliminating the need for a dresser or other clothes storage.