Follow the guidance given and superb customer service and follow thru.
If I could give them 6 stars I would. Great customer service and follow thru. I had two issues one small one big. The small issue was resolved over the phone. I was given three options to resolve my issue and I am still satisfied with the choice I made. The second issue was much bigger but was not their fault. They went above and beyond to resolve the issue and actually WOWED! me twice during the process.
Now when they say it takes two people. I am telling you it takes two people; this is coming from someone who repeatedly tried to do it solo. Very bad idea on my part. I thoroughly regret that decision and my commitment to it. Im still super happy with the final product.
Follow the guidance given and superb customer service and follow thru.
If I could give them 6 stars I would. Great customer service and follow thru. I had two issues one small one big. The small issue was resolved over the phone. I was given three options to resolve my issue and I am still satisfied with the choice I made. The second issue was much bigger but was not their fault. They went above and beyond to resolve the issue and actually WOWED! me twice during the process. Now when they say it takes two people. I am telling you it takes two people; this is coming from someone who repeatedly tried to do it solo. Very bad idea on my part. I thoroughly regret that decision and my commitment to it. Im still super happy with the final product.