We have had our trampoline about a year. Living in Oklahoma we have crazy winds and one came loose and the winds bent it crazy! I contacted customer care and working with Kelly has been a dream!! She has been amazing with helping us secure the parts we need to fix ours! I even made an error on my end picking the wrong pole, instead of saying too bad she was soooo kind and said no worries she will get me the right one! Anyone looking for a trampoline its very safe, fun and any issues they help you very fast! Highly recommend! Thank you Kelly for making my babies happy again jumping away!
Amazing Trampoline and Customer care!
We have had our trampoline about a year. Living in Oklahoma we have crazy winds and one came loose and the winds bent it crazy! I contacted customer care and working with Kelly has been a dream!! She has been amazing with helping us secure the parts we need to fix ours! I even made an error on my end picking the wrong pole, instead of saying too bad she was soooo kind and said no worries she will get me the right one! Anyone looking for a trampoline its very safe, fun and any issues they help you very fast! Highly recommend! Thank you Kelly for making my babies happy again jumping away!