I know this is supposed to be a product review, but I cant say enough good things about the company . The patio set was sent in 3 packages, the table came earlier than the chairs, which was fine. marked the set as delivered, so I reached out to the company just to make sure that the chairs were still coming. I received an answer in less than 24 hours with tracking numbers for the other 2 boxes, which came several days later, all within the expected delivery range. When I unpacked all of the boxes, I found that the table was cracked. My message was once again answered in less than 24 hours. Once I sent pictures of the damage, they sent me a new table, without the burden of returning the old one. I ordered this set on January 27 and the entire issue has been resolved to my satisfaction as of February 19. I am just so pleased with the level of customer service. And so now to the product / it is a perfect size for my little lanai, and the chairs are very comfortable. The table is very sturdy. Im sure I will have this set for many years to come. Just fine.
rocks!!!
I know this is supposed to be a product review, but I cant say enough good things about the company . The patio set was sent in 3 packages, the table came earlier than the chairs, which was fine. marked the set as delivered, so I reached out to the company just to make sure that the chairs were still coming. I received an answer in less than 24 hours with tracking numbers for the other 2 boxes, which came several days later, all within the expected delivery range. When I unpacked all of the boxes, I found that the table was cracked. My message was once again answered in less than 24 hours. Once I sent pictures of the damage, they sent me a new table, without the burden of returning the old one. I ordered this set on January 27 and the entire issue has been resolved to my satisfaction as of February 19. I am just so pleased with the level of customer service. And so now to the product / it is a perfect size for my little lanai, and the chairs are very comfortable. The table is very sturdy. Im sure I will have this set for many years to come. Just fine.