We had some shipping issues, as only the bed arrived and not the trundle. However, I contacted the company and they were very helpful, and sent the trundle out again to us in which we received it. On a scale of 1-10 on easiness of assembly, the bed was an 8. The trundle was an easy 10..
.very simple. My daughter loves her bed and it seems very sturdy, though time will tell. I just really appreciated the company helping us figure out that the original trundle was lost in shipping and took the time to quickly send us another one. I give their customer service an A.
Customer Service was great, bed is sturdy!
We had some shipping issues, as only the bed arrived and not the trundle. However, I contacted the company and they were very helpful, and sent the trundle out again to us in which we received it. On a scale of 1-10 on easiness of assembly, the bed was an 8. The trundle was an easy 10.. .very simple. My daughter loves her bed and it seems very sturdy, though time will tell. I just really appreciated the company helping us figure out that the original trundle was lost in shipping and took the time to quickly send us another one. I give their customer service an A.