This is an overall very sturdy frame and very easy to set up. The only issue I had was that once I received the frame, I realized that the poplar planks were 1/2 inch plywood and while that is fine for the majority of mattresses, its not strong enough for my extra heavy thick 100% latex mattress. However, the customer service was amazing, and they were quick and easy to communicate with and I could tell they had my best interest at heart. They worked with me and went beyond what I expected to do what was needed so that I could make their frame work for my mattress so I didnt have to go through the hassle of returning. I highly recommend this company. We made a few changes to this item,overall it is good
Sturdy frame, excellent customer service
This is an overall very sturdy frame and very easy to set up. The only issue I had was that once I received the frame, I realized that the poplar planks were 1/2 inch plywood and while that is fine for the majority of mattresses, its not strong enough for my extra heavy thick 100% latex mattress. However, the customer service was amazing, and they were quick and easy to communicate with and I could tell they had my best interest at heart. They worked with me and went beyond what I expected to do what was needed so that I could make their frame work for my mattress so I didnt have to go through the hassle of returning. I highly recommend this company. We made a few changes to this item,overall it is good