Based on 248 Reviews

Average

4.4

(248 Reviews)
5 Star
145
4 Star
76
3 Star
19
2 Star
6
1 Star
2
  • user2

    Once assembled, 5 stars!

    First impression was NOT good! There were holes in the box and I could see the upholstery. Sofa is SNUG in the box and I had to basically destroy the box to remove it, so I hoped there was no damage or else Id never get it back in the box to return. As other reviewers said, the legs screws are in a zippered compartment at under the seat very clever! But, on the journey from China, the edges of the metal legs wore through the screw packaging and the fabric backing of the frame. 8 of the 16 screws escaped into the upholstery. In searching for them, encountered sharp wires and splinters. My husband cut his hand and we still only recovered 4 screws. Fortunately, we have a stash of screws from other projects, so we could assemble with 4 for each leg. I was able to tighten with the Allen wrenches provided, but one screw on each leg needed a little extra attention for alignment. When we flipped it right side up (definitely a two person job), we were really pleased though we did drag just a few inches to get into place and one of the pads on the legs tore off. The seat is just the right amount of firm for me and my 6 4 husband napped on it! Time will tell, but right now, Im pretty satisfied with my 270 sofa!