I ordered this a year ago and it was delivered quickly. It took my husband and teenage cousin about an hour or so to put together. The instructions were pretty easy to understand and it came with the tool to help attach the jumping mat. I picked this trampoline because of the price and the higher weight limit. I wanted to be sure my husband and I could jump with our sons or that multiple children could jump at once. When it arrived, the safety net was damaged. I contacted the seller and in less than 24 hours I had a new net at my front door! Several months later we had a bad wind storm and a couple of the poles were damaged. I contacted the seller to try to purchase new poles. They again had the parts I needed at my front door within a couple days at no charge! The trampoline is nice for the price, but the customer service is what really puts this over the top. I would purchase again and I would definitely work with this seller again! You will not be disappointed! A year later and it is still holding up well. We did take the net and spring cover off for the winter and put back on when the weather broke. Everything is still in great condition and my kids love being able to jump whenever they want. Takes up less space.
Great product and even better customer service!
I ordered this a year ago and it was delivered quickly. It took my husband and teenage cousin about an hour or so to put together. The instructions were pretty easy to understand and it came with the tool to help attach the jumping mat. I picked this trampoline because of the price and the higher weight limit. I wanted to be sure my husband and I could jump with our sons or that multiple children could jump at once. When it arrived, the safety net was damaged. I contacted the seller and in less than 24 hours I had a new net at my front door! Several months later we had a bad wind storm and a couple of the poles were damaged. I contacted the seller to try to purchase new poles. They again had the parts I needed at my front door within a couple days at no charge! The trampoline is nice for the price, but the customer service is what really puts this over the top. I would purchase again and I would definitely work with this seller again! You will not be disappointed! A year later and it is still holding up well. We did take the net and spring cover off for the winter and put back on when the weather broke. Everything is still in great condition and my kids love being able to jump whenever they want. Takes up less space.