the product itself is great! its a decent quality bed for the price, it does bend pretty easy. ive had it for a couple of months now, and ive had to bend the footboard back a couple of times because Im clumsy and fall in to it a lot. the customer service is absolutely the worst though. i got sent one wrong part and i cant finish the canopy part of the bed. i emailed the store the day i set my bed up, back in june. its now September and i cannot get an email back, and theres not another way listed to contact them. so if you buy this, assume that youll get a few wrong parts, and assume that you wont get the right parts if you contact them.
Bad Customer Service
the product itself is great! its a decent quality bed for the price, it does bend pretty easy. ive had it for a couple of months now, and ive had to bend the footboard back a couple of times because Im clumsy and fall in to it a lot. the customer service is absolutely the worst though. i got sent one wrong part and i cant finish the canopy part of the bed. i emailed the store the day i set my bed up, back in june. its now September and i cannot get an email back, and theres not another way listed to contact them. so if you buy this, assume that youll get a few wrong parts, and assume that you wont get the right parts if you contact them.