I received my order but it was missing some bolts (the instructions said the headboard and footboard would come pre/assembled with bolts but they were not and none of the included bolts fit and headboard rail was also missing). I submitted a case through the link in and customer service contacted me right away and immediately shipped out the missing parts. The bed is pretty good quality. Based on the reviews I was a bit concerned about the sturdiness so I ordered a standard king bedframe instead of using the slats, which is why I gave it 4 stars. Well built!!
Received item but was missing pieces
I received my order but it was missing some bolts (the instructions said the headboard and footboard would come pre/assembled with bolts but they were not and none of the included bolts fit and headboard rail was also missing). I submitted a case through the link in and customer service contacted me right away and immediately shipped out the missing parts. The bed is pretty good quality. Based on the reviews I was a bit concerned about the sturdiness so I ordered a standard king bedframe instead of using the slats, which is why I gave it 4 stars. Well built!!