Updated review - great seller who cares and chairs are really good.
Updated review: My original review is below and I want to say that although things can go wrong with any purchase, its how the company handles it which separates the good ones from the not-so-good ones. The seller reached out to me and asked for the SKU numbers to look into the issue and was very responsive every step of the way. They confirmed that there was a mix up during shipping and the chairs were mislabeled. They shipped the correct chairs quickly, provided a tracking number, and followed up to make sure I have received them. I did and the chairs are great! Exactly what we were hoping for and they fit kitchen perfectly. They are very easy to put together (4 screws and thats it), came with clear instructions, and are very comfortable with some lower back support. We actually have room for two more so we will be ordering an additional set to complete the kitchen. Thanks
We ordered chairs with high back and in white color as pictured in the listing. Instead we received a completely different set (see attached picture) and in black color. Not sure what happened and how not only the wrong set of chairs was sent but also in the wrong color... but that was our experience.
The wrong set of chairs that we got seem OK. Not very comfortable since we wanted a higher-back chairs and these ones do not have back support and not very comfortable for us unfortunately.
Updated review - great seller who cares and chairs are really good.
Updated review: My original review is below and I want to say that although things can go wrong with any purchase, its how the company handles it which separates the good ones from the not-so-good ones. The seller reached out to me and asked for the SKU numbers to look into the issue and was very responsive every step of the way. They confirmed that there was a mix up during shipping and the chairs were mislabeled. They shipped the correct chairs quickly, provided a tracking number, and followed up to make sure I have received them. I did and the chairs are great! Exactly what we were hoping for and they fit kitchen perfectly. They are very easy to put together (4 screws and thats it), came with clear instructions, and are very comfortable with some lower back support. We actually have room for two more so we will be ordering an additional set to complete the kitchen. Thanks We ordered chairs with high back and in white color as pictured in the listing. Instead we received a completely different set (see attached picture) and in black color. Not sure what happened and how not only the wrong set of chairs was sent but also in the wrong color... but that was our experience. The wrong set of chairs that we got seem OK. Not very comfortable since we wanted a higher-back chairs and these ones do not have back support and not very comfortable for us unfortunately.